Personal Injury Blog
Home » Insurance Bad Faith Basics: What Consumers Need to Know

Insurance Bad Faith Basics: What Consumers Need to Know

Insurance is a crucial safety net that provides individuals and businesses with financial protection in times of need. However, there are unfortunate instances where insurance companies act in bad faith, betraying the trust policyholders placed in them. As a leading insurance bad faith law firm in Florida, Swope, Rodante P.A. aims to empower consumers with knowledge about bad faith. Today we will explore the basics of bad faith, its implications for policyholders, and how seeking legal counsel can help protect their rights.

What is Insurance Bad Faith?

Insurance bad faith refers to the dishonest or unfair practices exhibited by insurance companies when handling policyholder claims. It is a breach of the implied covenant of good faith and fair dealing, which forms the foundation of the insurer-policyholder relationship. Bad faith conduct can arise in various forms, such as unreasonably denying or delaying valid claims, undervaluing settlements, or failing to communicate effectively with policyholders.

Signs of Insurance Bad Faith:Insurance bad faith infographic describing the signs of insurance bad faith. Created by bad faith insurance attorneys at Swope, Rodante P.A.

  1. Unreasonable Denial: When an insurance company unjustifiably denies a valid claim, ignoring evidence or misinterpreting policy language.
  2. Delay Tactics: Intentional delays in processing claims or requesting unnecessary documentation to frustrate policyholders and avoid timely settlements.
  3. Inadequate Investigation: Failure to conduct a thorough investigation, leading to hasty claim denials or undervaluation of losses.
  4. Lowball Settlement Offers: Offering substantially less compensation than what is fair and reasonable for the policyholder’s losses.
  5. Lack of Communication: Failing to provide clear explanations for claim denials, neglecting to communicate relevant information, or ignoring policyholders’ inquiries.

Policyholder Rights:

Policyholders have rights that insurance companies are obligated to uphold. These include the right to prompt and fair claim handling, transparency in communication, and the duty to act in good faith throughout the claims process. Understanding these rights is crucial for policyholders to recognize when carriers act in bad faith.

The Importance of Legal Counsel:

Seeking legal representation from experienced insurance bad faith attorneys at a law firm like Swope, Rodante P.A. can make a significant difference in protecting policyholders’ rights. Attorneys specializing in bad faith understand the complexities of the law, can navigate the claims process effectively, and advocate for fair compensation on behalf of their clients. They have the expertise to analyze policy language, gather evidence, negotiate with insurance companies, and, if necessary, litigate bad faith claims.

Pursuing a Bad Faith Claim:

If policyholders suspect they are victims of a carrier acting in bad faith, they can pursue legal action against the insurance company. Working with skilled attorneys, policyholders can compile relevant documentation, communicate with the insurer, and initiate legal proceedings to seek fair compensation for their losses. It’s essential to remember that there are statutory time limits, known as the statute of limitations, within which a bad faith claim must be filed.


Understanding the basics of bad faith empowers consumers to protect their rights when faced with unfair treatment from insurance companies. Recognizing signs of bad faith, knowing their policyholder rights, and seeking legal counsel from reputable bad faith law firms like Swope, Rodante P.A. can help policyholders navigate the complex world of insurance claims and pursue the fair compensation they deserve. By holding insurance companies accountable for their actions, consumers can help foster a more transparent and trustworthy insurance industry. If you believe an insurance company is not treating you fairly call us for a free no cost, no-obligation consultation at 813-273-0017.


Avvo 5-Star Client Rating
Tampa Bay Trial Lawyers Association
Firm Partners have AV Preeminent Rating from Martindale-Hubbell
Board Certification from The Florida Bar
Members of the American College of Coverage Counsel
Featured in Tampa Magazine's Top Lawyers in 2023
Best Law Firms 2024 Award from Best Lawyers
Florida Legal Elite award
Florida Legal Elite Hall of Fame
National Trial Lawyers Top 100 award
Awarded "The Best Lawyers in America"
Recognized by the National Association of Distinguished Counsel as one of the nations top one percent in 2023.
Members of the American Board of Trial Advocates
Our attorneys are members of the Florida Justice Association